Acceptable Use, Privacy and Cookie Policies


Acceptable Use Policy

This Acceptable Use Policy outlines rules for using Alba responsibly and fairly.

1. Be Respectful

  • Treat fellow golfers with courtesy and respect.

  • Use appropriate language in all communications.

2. Show Up or Let Others Know

  • If you can’t make a game, communicate as early as possible.

  • Repeated no-shows may result in account suspension.

  • Users who fail to show up for three or more games without notice may be issued a formal warning or temporary suspension.

3. Don’t Misuse the Platform

  • Don’t create false games or misrepresent your identity.

  • Don’t attempt to circumvent the payment system or mislead others about fees.

4. Play Fair

  • Honour agreed tee times and behave in accordance with general golf etiquette.

  • Discrimination, harassment, or trolling is not tolerated.

  • Alba is committed to fostering an inclusive and welcoming community. Discrimination based on gender, race, ability, or background will not be tolerated and may result in immediate removal.

5. Report Issues Responsibly

  • Use the in-app support to report serious breaches.

  • Disputes may be reviewed by Alba's internal committee at our discretion.


Privacy Policy

Last updated: June 5th 2025

We value your privacy and comply with the UK General Data Protection Regulation (UK GDPR).

1. What Data We Collect

  • Name, email, and account preferences

  • Stripe Connect information (via Stripe)

  • Game participation and behaviour (no-shows, disputes)

  • Device data (for troubleshooting and analytics)

  • We do not knowingly collect data from users under the age of 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

2. How We Use It

  • To match players and manage games

  • To communicate with you about games, disputes, and updates

  • To improve the app and protect users

  • To investigate misuse, fraud, or violations of our policies

3. Your Rights

You may request:

  • Access to your data

  • Corrections to inaccurate data

  • Deletion of your account and associated data

  • A copy of your data in portable format

To request any of the above, contact [hello@golfalba.co].

4. Data Retention

  • We retain your data only as long as needed for app functionality, legal compliance, or dispute resolution.

5. Third-Party Services

  • Payment processing is handled by Stripe. Please refer to Stripe’s privacy policy for further details.


Cookie Policy

Alba uses cookies to:

  • Keep you logged in

  • Track general analytics (anonymous)

  • Help us improve the experience

We do not use cookies for ad targeting or sell your data to third parties.

You can disable cookies in your browser, but some features may stop working correctly.